Privacy Statement


When you make an appointment request or use the contact from on our website, we collect the personal information you give us such as your name, contact number and email address.

When you browse our website, we also automatically receive your computer’s internet protocol address (IP Address) in order to provide us with information that helps us learn about your browser, operating system and experience whilst using our site.

Email marketing: With your permission, we may send you emails about our services, products and other updates. You can opt in to our marketing via signing up to our mailing list.


How do you get my consent?

When you provide us with personal information to request an appointment or contact us via the contact forms on this website, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us here  or mailing us at: Darwen Osteopathic Clinic 4 Church Street, Darwen, LAN, BB3 2RE, United Kingdom


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Our website is hosted by Ice Web Solutions. They provide us with the online platform that allows us to promote our products and services to you.

Your data is stored through their data storage and databases in the UK. They store your data on a secure server behind a firewall and take all appropriate measures to protect your information from a breach. Ice Web Solutions is a member of the ICO.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not. _ga Google analytics cookie used for tracking visitors and usage statistics _gid Google analytics cookie used for tracking visitors and usage statistics _gat_gtag_UA_91294012_1  Google tag manager cookie used for tracking visitors and usage statistics _hjIncludedInSample  Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. wfvt_3583135448  Wordfence cookie used for securing/protecting the site from attacks wordfence_verifiedHuman  Wordfence cookie used for securing/protecting the site from attacks



By using this site, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our practice is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to offer products and services to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer here or by mail at Darwen Osteopathic Clinic

[Re: Privacy Compliance Officer]

[4 Church Street, Darwen, LAN, BB3 2RE, United Kingdom]